Specialist Portfolio Property Management

Managing portfolios.
Protecting assets.
Building relationships.

Portfolio property management for UK landlords. We handle the compliance, maintenance, and day-to-day operations — leaving landlords free to focus on their investments. Based in Borehamwood, covering London, Essex and Hertfordshire.

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2011

OneBrick founded

45+

Properties — senior‑managed

RRA

2025 Ready

100%

Compliance Audit Trail

What we do

Full-service portfolio management

We cover compliance, lettings, maintenance, rent reviews, and value-add — handled as a whole, not in isolation.

Portfolio Management

Tenancy management, maintenance coordination, financial reporting, and landlord updates — structured for portfolios, not individual properties.

Regulatory Compliance

Gas safety, EICRs, fire risk assessments, and alarm testing tracked to the day. We're building proprietary compliance software to further reduce breach risk across the portfolio.

Selective Licensing

End-to-end licensing for Haringey, Thurrock, Hillingdon, and across Essex — applications, conditions compliance, and renewals.

Tenant Vetting

Referencing, affordability checks, and an in-depth interview using a bespoke questionnaire developed over years of tenant selection.

Maintenance & Renovations

From reactive repairs to high-spec refurbishments — structured work orders with full contractor accountability.

Rent Reviews & Optimisation

Section 13 reviews benchmarked against live market data — compliant notices, covering letters, and proof of postage.

Lettings & Tenant Management

Tenant sourcing, Right-to-Rent compliance, and deposit protection — with professional communication throughout.

Adding Value

We assess every property for extension, conversion, change of use, or refresh opportunities — and help execute them.

Why OneBrick

Specialists in portfolio management.

Most agents manage individual tenancies. We manage portfolios — the compliance obligations, operational detail, and strategic decisions that come with holding multiple UK properties.

Around 45 properties under management — small enough that every client deals directly with the same senior people who built this firm, not junior staff absorbing volume.

We also look actively for value-add opportunities — extensions, conversions, change of use — and help execute them.

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A Family Business

Not a corporate letting chain. Decades of direct UK property ownership — genuine skin in the game.
Owner-Managed

The same senior people manage every property — no junior staff, no call centres.
Built for Portfolio Investors

Coverage across London, Essex and Hertfordshire — direct reporting and full operational transparency.
Renters' Rights Act 2025

Tenancies structured for the Renters' Rights Act. Section 13 workflows and notice procedures updated.

Technology & Automation

Human expertise. Technology-driven operations.

Automation handles the tracking, scheduling, and record-keeping — eliminating the risk of human error at scale. Our time goes on relationships and decisions, not administration.

Compliance Tracking

Certificate expiries and inspection deadlines tracked automatically — alerts fire before any breach, not after.

Maintenance Scheduling

Work orders created automatically relative to previous inspections — no manual scheduling, no gaps.

Financial Reconciliation

Rent receipts and expenses reconciled on a defined schedule, with regular landlord reporting.

Full Audit Trail

Every communication, work order, invoice, and certificate logged centrally — easily searchable.

Document Distribution

Compliance documents distributed by automated workflow — removing the risk of human error — with diarised re-send reminders that run without manual input.

Proprietary Tools

We build our own software as required, to close the gaps left by off-the-shelf platforms.

Our Philosophy

The principles behind how we manage

A few principles that shape how we work and why we think they matter.

Tenants Are Customers

A long tenancy with no void outperforms a fractionally higher rent with frequent turnover. We keep good tenants in place — responsive, professional, proactive.

Reasonable Rent Reviews

We don't push rents to their limit, and avoid large increases. Where there's scope for an increase, we do it incrementally — keeping tenants' cashflow predictable and retaining good tenants for the long term. Small, regular adjustments outperform occasional large ones.

Quality Work, Done Once

The right contractor at the right price, not the cheapest. A repair that lasts five years costs less than one revisited every eighteen months.

Landlords Who Invest

We work best with owners who treat maintenance as an investment. When something important needs doing, we like to have the authority to get it done promptly.

Compliance Standards

No grace periods.
No guesswork.

The moment a gas or electrical certificate expires, a landlord is non-compliant. No buffer, no grace period. We track every expiry and contractor appointment — acting before the deadline, not after.

Discuss your compliance position

Our compliance framework

✓ Gas Safety (CP12) — annual, zero-lapse policy
✓ EICR — 5-year cycle, proactive contractor scheduling
✓ Fire Risk Assessments — annual reviews and actioning
✓ Emergency lighting & fire alarm testing
✓ Selective licensing — Haringey, Thurrock, Hillingdon & Essex councils
✓ Section 13 rent reviews with Proof of Delivery documentation
✓ Deposit protection via MyDeposits and DPS (custodial & insured)
✓ Right-to-Rent verification at every new tenancy
✓ Renters' Rights Act 2025 tenancy compliance
✓ Tenant compliance document distribution & renewal

Our Portfolio

London, Essex, Thurrock & Hertfordshire

Residential flats, houses, and mixed-use developments across London, Essex and Hertfordshire.

Borehamwood·WD6, Hertfordshire — HQ
Haringey·N17, North London
Highgate·N6, North London
Edmonton·N18, North London
Hillingdon·UB10, West London
Ealing·W13, West London
Southend-on-Sea·SS1–SS9, Essex
Thurrock·RM16–RM19, Essex

The Team

Built by landlords, run by landlords.

Every client deals directly with the same management team.

Toby Lustigman

Managing Director — Strategy & Operations

Leads portfolio strategy, client relationships, compliance oversight, and technology development. Deep expertise in regulatory navigation, operational systems, and portfolio optimisation.

Adam Lustigman

Operations Partner

Manages day-to-day operations including rent reviews, financial reconciliations, contractor coordination, and work order management — ensuring every property in the portfolio runs to protocol.